Contact

Questions about smart environmental monitoring for your business? Our team is here to help you choose the right setup, troubleshoot your gateway, or talk through a multi-location deployment.

Sales and general inquiries

Support hours:
Monday to Saturday: 7:00 AM – 7:00 PM (Central Time)
Sunday: Closed

Email us — we usually reply within one business day.

Email contact@sensoreasy.com

Sensor Easy™ by A Thing Story LLC
358 St Louis St, Mobile, AL 36602, USA

What we help with

Choosing the right kit for your refrigerator, freezer, or humidor
Setting up the Sensor Easy gateway and mobile app
Adding sensors to an existing system
Multi-site deployments for restaurant groups, grocery chains, and warehouses
Subscription, billing, and refund questions

Before you write

Many common questions are answered on our how it works page and in the FAQs at the bottom of our Food & Beverage and Fine Tobacco & Spirits pages — installation steps, durability, security, and pricing are all covered there.

About us

Sensor Easy is built by A Thing Story LLC, a US-registered company based in Mobile, Alabama. Read our founder story to learn how a frozen crop led to the system protecting refrigerators, humidors, and inventories today.